Privacy Policy

Privacy Policy

Effective Date: March 18, 2025
Last Updated: July 1, 2025

Foxtrot Inc. recognizes the protection of personal information as an important responsibility. We hereby establish the following policy on the protection of personal information, and our employees will adhere to this policy to manage and operate such information appropriately, so that users can use our services with confidence.


1. Definition of Personal Information

“Personal information” refers to information that can identify an individual user, such as name, address, telephone number, and email address, including information that can be combined with other data to identify a specific individual.


2. Collection of Personal Information

We collect personal information through the following means:

  • Contact forms or email communications
  • Service applications
  • Event or seminar registrations
  • Responses to questionnaires
  • Other cases where information is necessary for the provision of our services

Examples of information collected:

  • Name, address, telephone number, email address
  • Company name, position, industry
  • Service usage history and access logs
  • Credit card information (if payment is required)
  • Other information necessary for service operations

We collect this information only after clearly stating the purpose of use and obtaining your consent.


1-3. Purpose of Use of Personal Information

Collected personal information may be used for the following purposes:

  • Responding to inquiries and consultations
  • Providing, improving, and developing our services
  • Communication and support for customers
  • Providing information on new services, events, and campaigns
  • Marketing research and data analysis
  • Fulfilling legal and regulatory obligations

We will not use personal information beyond the stated purposes. Once the purpose has been fulfilled, the data will be appropriately deleted or disposed of.


4. Management of Personal Information

We implement the following security measures to ensure the accuracy and safety of personal information:

  • Strengthening access control
  • Maintaining and updating systems to prevent unauthorized access
  • Establishing internal management frameworks
  • Providing training and supervision to employees

We also supervise employees and contractors appropriately to prevent unauthorized use or leakage of information.


5. Provision of Personal Information to Third Parties

We will not provide personal information to third parties without your consent, except in the following cases:

  • When required by law
  • When it is necessary to protect human life, body, or property, and it is difficult to obtain consent
  • When providing the information to contractors within the necessary scope to carry out operations (with confidentiality agreements in place)
  • When information is transferred due to business succession such as merger, corporate split, or asset transfer

In cases of third-party provision, we will ensure proper oversight and take necessary security measures.


6. Joint Use of Personal Information

We may jointly use personal information as follows:

  • Joint users: Affiliated companies of Foxtrot Inc.
  • Items used jointly: Name, company name, phone number, email address, service usage history, etc.
  • Purpose of use: As stated in section 1-3
  • Manager responsible: Foxtrot Inc.

7. Disclosure, Correction, or Deletion of Personal Information

If you wish to request disclosure, correction, or deletion of your personal information, we will respond promptly after verifying your identity.
Please contact the following:

Contact Information
Foxtrot Inc.
615-83 Shimokurata-cho, Totsuka-ku, Yokohama-shi, Kanagawa 244-0815, Japan
Email: yuto.ikeda@foxtrot.biz


8. Use of Cookies

Our website uses cookies to enhance user experience and improve service quality.

Purposes of cookies:

  • Maintaining login status
  • Providing customized services
  • Conducting access analysis and serving advertisements

You may disable cookies in your browser settings. However, some website features may not function properly if cookies are disabled.
Please refer to our Cookie Policy for more details.


9. Third-Party Links

Our website may contain links to external websites operated by third parties.
We are not responsible for the handling of personal information on those external websites.
Please review their respective privacy policies before using such sites.


10. Review of Personal Information Management System

We comply with applicable laws and guidelines regarding the handling of personal information, and will periodically review and improve this policy as needed.


11. Changes to This Privacy Policy

This policy may be revised when necessary.
The updated policy will take effect once posted on our website.


12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Contact Information
Foxtrot Inc.
615-83 Shimokurata-cho, Totsuka-ku, Yokohama-shi, Kanagawa 244-0815, Japan
Email: yuto.ikeda@foxtrot.biz